Onsite Support

Field Services offers on-site solutions such as trouble-shooting, intervention, installation and migration to ensure continued productivity and a solid return on investment. From infrastructure, switches, router and upgrades to software, demo’s training and mentoring – Field Services provides a hands-on comprehensive result.

Field Services act in response to customer needs through the Net56 Help Desk as the Help Desk channels and escalates all issues, by creating a trouble ticket and dispatching Net56 expert onsite engineers as soon as possible based on client's timetable. Net56 experts work with the client to resolve issues in a professional, timely and cost effective manner.